Why your agent's REAA licence matters
Not everyone selling you a house, or helping you buy one, is required to be licensed in the same way. Here's what REAA licensing actually means, and why it matters for you.
What the REAA is
The Real Estate Authority (REA) is the independent government body responsible for regulating the real estate industry in New Zealand under the Real Estate Agents Act 2008. Every agency, and every individual agent, must be licensed and is bound by the Code of Conduct set out in the Act's regulations.
What licensing requires
● Passing approved qualifications before practising
● Ongoing professional development requirements to keep the licence current
● Compliance with strict trust account rules for handling client money
● Adherence to a Code of Conduct covering honesty, skill and care, and conflicts of interest
● Accountability to a formal, independent complaints and disciplinary process
What this means for you as a client
When you work with a licensed agent, you have real, enforceable rights if something goes wrong — including the ability to raise a complaint with the REA, and in some cases seek redress through the Complaints Assessment Committee process or the Real Estate Agents Disciplinary Tribunal.
Our commitment
At One Agency Select Realty, maintaining full compliance with REAA obligations isn't an afterthought for us — it's built into how the agency operates, from our internal policy manual through to how every listing and transaction is handled.
Note: You can verify any agent's licence status directly with the Real Estate Authority at REA.govt.nz. We'd always encourage you to check.